Policy
Return Policy
Home Decor&More – Return & Refund Policy
1. Overview
At Home Decor & More, your satisfaction is our top priority. We want you to feel confident in every purchase. If for any reason you are not completely happy with your order, we’re here to make things right. Please review our simple return and exchange policy below.
2. Eligibility for Returns
You may return most items within 30 days of delivery.
To qualify for a return, items must be:
Unused and unwashed
In the original packaging
In the same condition
as receivedAccompanied by
proof of purchase
(such as an order confirmation or receipt)3. Items Not Eligible for Return
Some products cannot be returned due to their nature:
Clearance or final-sale itemsCustom-made or personalized productsGift cardsOpened or used home fragrance products (such as candles or diffusers)4. How to Start a Return
Contact our Customer Service Team
at [insert email address] with your order number and reason for return.Once your request is approved, you’ll receive a
Return Authorization (RA) number
and detailed instructions.Ship the item back using a
trackable shipping method
.Customers are responsible for return-shipping costs unless the item is defective or the wrong product was sent.5. RefundsAfter we receive and inspect your return, you’ll be notified by email.If approved, your refund will be issued to your
original payment method
within
5–10 business days
.
Shipping fees are non-refundable
, except when the item arrived damaged, defective, or incorrect.6. Exchanges
Need a different size, color, or product?
Contact us at [insert email address] to arrange an exchange, subject to item availability. Once we receive your original item, we’ll send your replacement right away.
7. Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 7 days of delivery and include clear photos of the issue. We’ll replace the item or issue a refund at no extra cost to you..
8. Contact Us
If you have any questions about our return policy, please reach out to us:
📞 508-275-8554
🏠 Home Decor&More Customer Support
